Frequently Asked Questions

Do you offer services on weekends and holidays?

What areas do you cover for dog walking, in-home boarding, & day care services?

Are you bonded & insured?

How do I sign up for your services?

Why is a free consultation required before scheduling pet care?

Is the information I give to you confidential?

Will I have the same pet care provider every time?

Do you have a minimum number of days that I would need in order to sign up for weekly dog walking or daycare service?

Do your dog walkers take dogs off-leash on walks?

What if my plans change last minute or my dog is sick, what do I do?

What is your cancellation policy?

Fido was boarded last year with one of your pet care providers, we need boarding again. How do I schedule that?

If I find that I can't get home in time, can I call you the same day and have you visit my pets?

Do I have to keep a key on file with you?

Can I trust you with my house key?

What will you do if my pet becomes ill while I am away?

Do I have to sign a contract?

What type of payment do you accept and when am I charged?

Should I tip my pet care provider?

Where do I mail my payment?

Do you have references?